We provide field service, in-house rebuild, refrigerant charges, upgrades to new refrigerants and more to all brands of water vapor cryopumps (Polycold, Telemark & MegaCold). Our service technicians are either ex-factory service techs or trained by our Service Manager, who has 30+ years of experience in maintaining Polycolds. Our rebuild techniques replicate the original manufacturing as closely as possible using the same foaming and testing equipment used in the initial manufacturing. All repaired and rebuilt units are heat load tested to insure they meet new equipment specifications.
In addition, we can provide a completely rebuilt units with 12 month warranty at 40% off the cost of new. For customers needing a turnkey project, we can also supply the refrigerant lines, feedthroughs, cryocoil and installation. Retrofits on existing chambers are usually economical as faster pump down provides more productivity.
Using us instead of the OEM saves you money, time and aggravation. We provide technical support for all customers during regular business hours. Our Polycold Dashboard provides users the ability to obtain product information, technical documents and specifications along with on-line purchasing of refrigerant charges, line sets, and spare parts. You can even request field service appointments.